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human resources

Workforce

Here are some better ways to address dine-in customers

 By Jonathan Deutsch, Ph.D. on Mar. 07, 2023

As staffing struggles continue, some foodservice workers might not receive hospitality training, resulting in insensitive or annoying language that can also inhibit sales, Advice Guy says.

Workforce

When hiring a manager, is it OK to ask for references of workers they've supervised?

By Jonathan Deutsch, Ph.D. on Feb. 10, 2023

Checking specific types of references, such as former employers and former employees, can provide useful perspective, Advice Guy says.

Workforce

5 ways to meet the needs of modern workers

By Kelsey Nash on Feb. 03, 2023

How operators can address the changing workforce was a top topic at the North American Association of Food Equipment Manufacturers’ 2023 conference.

Workforce

Employee recognition is the secret sauce at this Cura Hospitality operation

By Patricia Cobe on Oct. 03, 2022

The South Dakota Human Service Center employs three times as many inmates as Cura staff, but GM Tina Flood tailors the job to the person and celebrates everyone in big and little ways.

Workforce

How community colleges are training the next generation of culinary talent

By Amanda Baltazar on May 04, 2022

Culinary programs across the country have revamped for the post-pandemic era, and those at community colleges are no exception.

Menu

A cooking competition turns into a recruiting event for Aberdeen Heights retirement community

By Patricia Cobe on Apr. 27, 2022

Cura Hospitality, the facility’s new foodservice provider, staged “Chef Wars” to introduce residents to the kitchen. One volunteer was so impressed, he joined the culinary team.

Workforce

Mental health, gratitude take center stage at Women’s Foodservice Forum Leadership Conference

By Patricia Cobe and Heather Lalley on Mar. 22, 2022

More than 2,000 people attended the event, which also focused on diversity and compassion.

Workforce

Sodexo to fund endowment for new doctorate of clinical nutrition program

By FSD Staff on Mar. 22, 2022

The program will begin in 2023 via the University of Texas Medical Branch.

Operations

Guest Services gets a new CEO

By Patricia Cobe on Dec. 17, 2021

Nico J. Foris will lead the company, which provides hospitality management solutions to a diverse portfolio of operations.

Workforce

C&U dining directors share thoughts on hiring challenges, building community post-pandemic

By FSD Staff on Jul. 15, 2021

Here’s how some teams are encouraging staff and student engagement as they look forward.

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