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Senior Living

Steal This Idea

Push employees to gain hospitality insights

 Dec. 13, 2016

Every week we ask our employees to gather examples of hospitality from outside our industry. We ask them, “How does that make you feel? What are you thinking about?

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How Microsoft is capitalizing on nonalcoholic beverages

 By Julianne Pepitone on Dec. 13, 2016

Clients are increasingly demanding nonalcohol bar options at company soirees, and they expect the craftsmanship afforded to a classic cocktail.

Operations

Aramark reworks its sustainability platform

By FSD Staff on Dec. 05, 2016

The vendor has announced a new partnership and released a seafood sourcing policy.

Operations

Network with the leading operators

By Bill Anderson on Nov. 28, 2016

The only remedy for insanity, as people who run any successful operation know, is being voracious about seeking out new ideas and surprising solutions to challenges.

Workforce

Overtime pay regulations—what’s next?

By Peter Romeo on Nov. 28, 2016

A federal judge has temporarily suspended enactment of the new overtime rules. But where does that leave foodservice operations, in the short term and for the long haul?

Operations

Brookdale Senior Living lays off 100 employees

By FSD Staff on Nov. 21, 2016

Regional dining services directors were among those let go to trim costs.

Steal This Idea

Recognize excellence outside your department

Nov. 15, 2016

The University of Vermont Health Network Champlain Valley Physicians Hospital decided to expand its employee of the month program outside of the department.

Steal This Idea

Get systematic feedback from all guests

Nov. 15, 2016

We have started adding healthier options to our cafe, and did sampling events to find out which snacks to use. I took the options to our administrative team first.

Operations

Northwestern University cooks up a customer-focuesd program

By FSD Staff on Nov. 15, 2016

Chris Studtmann, district executive chef at Northwestern University in Evanston, Ill., is cooking up a whole new program with the help of consumer analytics.

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Veggie burgers go from frozen to fresh

By Patricia Cobe on Nov. 15, 2016

David Perkins, head chef at Connecticut College, blamed lack of veggie burger sales on frozen product, and set to work creating a from-scratch version.

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