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Foodservice Operation of the Month

University of North Dakota: Building up employees as the foundation

 By Julianne Pepitone on Aug. 09, 2024

Student dining employees have access to an extensive student leadership development program with a mentorship component between full-timers and student team members

Workforce

How Delaware North builds career paths from hourly cook to salaried sous chef

 By Tara Fitzpatrick on Jul. 02, 2024

The global foodservice operator's culinary development program, Culinary & Hospitality Excellence for Future Success (CHEFS), offers a yearlong curriculum for rising chefs and the executive chefs helping them climb the back-of-the-house ladder.

Workforce

How operators are tackling today’s labor pains

By Benita Gingerella on Jun. 25, 2024

During a panel at this year’s Menu Directions conference, two operators shared their recruitment and retention wins and what this generation of employees wants from their employer.

Operations

Sorry, Manhattan. The James Beard Award spotlight has turned to America's smaller towns

By Lisa Jennings on Jun. 11, 2024

The 2024 awards ceremony celebrated the diversity of the restaurant industry, from Appalachian-inspired cuisine in West Virginia, to Senegalese food in New Orleans and a Japanese baker in Portland, Maine.

Workforce

Solving the labor puzzle through partnerships

By Benita Gingerella on May 28, 2024

As college operators continue to face a labor shortage, culinary internships with local schools are helping fill staffing gaps.

Steal This Idea

3 steal-worthy staff retention techniques shared during the National Restaurant Association Show

By Benita Gingerella on May 22, 2024

Here are three ways restaurant operators are retaining employees that can apply to off-site foodservice.

Workforce

4 stealable ideas for recruiting and retaining employees

By Benita Gingerella on Mar. 07, 2024

Operators shared their tips for hiring and retaining employees during the SNA's Legislative Action Conference held earlier this month in Washington D.C.

Operations

California school nutrition operators grapple with persistent labor shortages

By Benita Gingerella on Feb. 21, 2024

A new study reveals that California school nutrition programs are experiencing vacancy rates that are three times higher than that of U.S. public school teachers.

Workforce

How labor woes may impact the future of college dining

By Reyna Estrada on Feb. 14, 2024

The National Association of College and Universities Foodservices’ 2030 and Beyond report identified labor as a challenge for the industry moving forward. Here’s a look at what else the report revealed as it pertains to labor.

Workforce

New in-house training program gives Vacaville USD nutrition team a chance to grow their skills

By Benita Gingerella on Feb. 09, 2024

Chef and Assistant Nutrition Director Richie Wilim drew on his restaurant background to create the course, which will instruct participants on how to master skills like menu planning and mise en place.

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