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Technology & Equipment

How social media can make or break your business—and how to manage it

The near-constant seeking and sharing of information is why it’s important for operators to gain control of the customer experience as much as possible.

Technology & Equipment

University of Nebraska-Lincoln adds kiosk to cut line wait times at campus deli

The university is planning to add two more ordering kiosks next semester.

Technology & Equipment

3 tips for streamlining back-of-house operations

Sponsored content from our partner TransAct Technologies on Oct. 28, 2019

Tensions run high in back-of-house, operators can create a smoother process. Here are several ways to streamline foodservice back-of-house operations.

Operations

Delivering on demand: The future of campus food delivery

By Lynn Freehill-Maye on Sep. 23, 2019

When student hunger strikes, delivery apps and robots are here to help. So are pizza ATMs. Are drones the next frontier?

Technology & Equipment

How technology is changing healthcare foodservice

Sponsored content from our partner CBORD on Sep. 13, 2019

More than half of consumers have used a restaurant’s app or website to order food in the last year, according to Technomic’s recent 2019 State of Off-Premise report, and hospital foodservice operations have taken notice, offering their own apps with the same services.

Operations

Aramark purchases Good Uncle, a meal delivery company for college students

By FSD Staff on Aug. 06, 2019

The app-based service offers a rotating menu.

Operations

Want more sport concessions sales? Try keeping fans in their seats, study says

By Peter Romeo on Apr. 30, 2019

A survey of stadium and arena viewers found a pent-up desire for more convenience and faster service, starting with the ability to order from their seats.

Technology & Equipment

Ensuring a smooth transition to tech

By Benita Gingerella on Apr. 02, 2019

How operators are helping students and staff get accustomed to new technology at campus eateries.

Operations

What do students order when delivery robots come to campus?

By FSD Staff on Mar. 26, 2019

New intel from Sodexo and its robotics partner offers some clues.

Operations

Foodservice rethinks the disposable coffee cup

By Peter Romeo on Dec. 13, 2018

A host of innovations are being tried to divert single-use hot-drink containers from landfills, from cup sharing to “clever cups” that can order and pay for a refill. Here’s a sampling.

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