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Technology & Equipment

What patients want: a better meal-ordering experience

As healthcare systems continue to focus on patient satisfaction, one of the ways they are working to improve the patient experience is by expediting and customizing the way they can order meals.

Operations

Consumers demand beverage choice

By offering consumers an array of beverage choices, foodservice facilities can ensure their customers remain satisfied with the selection and service.

When student hunger strikes, delivery apps and robots are here to help.

The touch screen-enabled refrigerators from Coolgreens will offer a slate of grab-and-go fare.

The near-constant seeking and sharing of information is why it’s important for operators to gain control of the customer experience as much as possible.

The university is planning to add two more ordering kiosks next semester.

Tensions run high in back-of-house, operators can create a smoother process. Here are several ways to streamline foodservice back-of-house operations.

When student hunger strikes, delivery apps and robots are here to help. So are pizza ATMs. Are drones the next frontier?

More than half of consumers have used a restaurant’s app or website to order food in the last year, according to Technomic’s recent 2019 State of Off-Premise report, and hospital foodservice operations have taken notice, offering their own apps with the same services.

The app-based service offers a rotating menu.

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