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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 3
Operations

Inside Chicago's massive new food hall

The latest Time Out Market is a 50,000-square-foot showcase of the city’s top chefs.

Design

An inside look at the world’s largest Starbucks

Is this the future of retail? Chicago's 35,000-square-foot Starbucks Reserve Roastery, which opens this week, features five photo-worthy floors of food and drink experiences.

Menu

What to eat on the National Restaurant Association Show floor: Plant-based edition

Plant-based foods are going from niche to mainstream, as shown by their major presence on the floor of the 2019 National Restaurant Association Show.

Workforce

4 homegrown labor hacks

Consider these out-of-the-box ideas for hiring and retention, borrowed from restaurants.

Operations

3 restaurant concepts serving up approachable global fare

These emerging eateries to watch are catering to growing demand for sophisticated, adventurous international cuisine.

Operations

Farmer’s Fridge secures $30M to spur growth

The company, which sells salads out of vending machines at hospitals, colleges and other locations, plans to more than double its footprint.

Menu

How plant-based preferences are shaking up limited service

Meatless burgers, noodle-less noodles and more are being added to the menu to meet changing consumer needs. 

Steal This Idea

5 restaurant concepts that changed the game in 2017

Here’s a look at some of the innovators that opened this year.

Operations

Independent restaurants outperform the chains

Despite stronger sales growth, indies weren't immune to the problems plaguing the big guys.

Design

A fast casual leans into low tech, high efficiency

Here's a look inside Minigrow, Honeygrow’s scaled-down concept. The first Minigrow opened at the end of October, and more are on the way. Here’s how Minigrow is casting a shrink ray on Honeygrow. 

Operations

How to make the most of kiosk ordering

As more noncommercial operations try the techy ordering method, here are some best practices from foodservice folks who’ve been there.

Operations

9 restaurant chains to watch

These up-and-comers could provide some retail inspiration. FoodService Director’s sister magazine Restaurant Business ranks the fastest growing small- to medium-size restaurant chains.

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