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Heather Lalley

Managing editor

Articles by
Heather Lalley

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Operations

Farmer’s Fridge secures $30M to spur growth

The company, which sells salads out of vending machines at hospitals, colleges and other locations, plans to more than double its footprint.

Menu

How plant-based preferences are shaking up limited service

Meatless burgers, noodle-less noodles and more are being added to the menu to meet changing consumer needs. 

Steal This Idea

5 restaurant concepts that changed the game in 2017

Here’s a look at some of the innovators that opened this year.

Operations

Independent restaurants outperform the chains

Despite stronger sales growth, indies weren't immune to the problems plaguing the big guys.

Design

A fast casual leans into low tech, high efficiency

Here's a look inside Minigrow, Honeygrow’s scaled-down concept. The first Minigrow opened at the end of October, and more are on the way. Here’s how Minigrow is casting a shrink ray on Honeygrow. 

Operations

How to make the most of kiosk ordering

As more noncommercial operations try the techy ordering method, here are some best practices from foodservice folks who’ve been there.

Operations

9 restaurant chains to watch

These up-and-comers could provide some retail inspiration. FoodService Director’s sister magazine Restaurant Business ranks the fastest growing small- to medium-size restaurant chains.

Operations

18 restaurants to scout in 2017

Steal ideas from these hot spots when visiting Chicago for the National Restaurant Association Show—or at any time throughout the year.

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