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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 2
Operations

A salad chain tries a new kind of meal kit

Just Salad's "no-commitment" kits, currently available via Grubhub, don’t require a subscription and are packaged to order at each restaurant.

Sustainability

A restaurant makes reusable to-go packaging mandatory

Zuni Cafe in San Francisco is serving all of its off-premise dishes in stainless-steel bowls and boxes, which must be returned after use.

Operations

61% of pandemic restaurant closures will be permanent, Yelp says

Restaurants with the highest closure rates include those specializing in breakfast and brunch, burgers and sandwiches, desserts and Mexican food, the review platform found.

Operations

Foodservice operators out West face a new threat: Wildfire smoke

After pivoting to outdoor dining amid the COVID-19 pandemic, dangerous air is forcing many eateries in the western U.S. to abandon their patios.

Operations

US Foods launches ghost kitchen aid for operators

The food distributor’s new program will help eateries identify successful virtual concepts and craft profitable menus.

Operations

What happens to outdoor dining when it gets colder?

Eateries that pivoted to outside operations amid COVID-19 are wrestling with how to keep things rolling through cold, snow and more.

Operations

Consumers are cutting back even more on dining out: Survey

Fear of contracting the coronavirus is keeping many away from eateries, according to data from consulting firm AlixPartners.

Operations

Foodservice's latest pandemic headache: Too few coins

Some operators have resorted to bribing customers for coins or encouraging employees to bring in spare change from home.

Operations

Texas governor rolls back restaurant capacity to 50%

Coronavirus cases in the state, and more than 30 others, are continuing to climb.

Operations

Did restaurants reopen too early?

With coronavirus rates spiking in many states and eateries being forced to close again, some city officials say they may reinstate stay-at-home orders.

Operations

Chipotle looks to cheer high schoolers with virtual after-prom

The fast casual teamed up with influencers and other brands to create an event for those whose proms have been canceled due to the coronavirus.

Operations

What do customers need to feel comfortable with dining in again?

New Technomic data reveals that outward displays of increased sanitation are important for building consumer trust.

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