Operations

The latest foodservice management practices, food-safety news and more.
Operations

Providing VIP service

New York City hospital opens floor dedicated to serving high-profile patients. Providing good service means that you have to satisfy your customers, and not every customer has the same wants and needs...

Operations

More than a job

In the December issue of FoodService Director, our cover story will take a look at 2010. We polled operators to see what challenges and opportunities await them in the coming year, along with the trends that figure to have the most impact on their operations. You will find a representative sampling of their responses in the feature.

BLACKSBURG, Va.—The dining program at 29,000-student Virginia Tech University recently created the position of sustainability coordinator to demonstrate to its students its commitment to sustainablity...

I was saddened last week to hear of the death of Walter Griffin, the foodservice director at Phillips Exeter Academy in New Hampshire for nearly 20 years until his retirement in 2004, at the age of 64.

I ran across an interesting story over the weekend. It actually was a follow-up to an article that had appeared in The Free Lance-Star, a newspaper in Fredericksburg, Va. Written by the newspaper's health reporter, the article told of an unfortunate side effect of a restriction on visitors that apparently was put into effect at a number of hospitals in the state.

Nov. 5—Kris Klinger has been named the new director of USC Hospitality at 33,000-student University of Southern California. Klinger joins USC after serving as corporate director for Strategic Alliance...

Nov. 3—The 21st annual Foodservice Achievement Management Excellence (FAME) Awards were announced, with Karen Johnson, director of child nutrition programs at the Yuma (Ariz.) Elementary School Distri...

Nov. 3— DiversityInc, a publication on diversity and business, named Sodexo as a “Top Company for Executive Development.” Sodexo was one of seven companies that earned the recognition for encouraging ...

Oct. 30—For the second year, the 40-facility, 10,000-resident Benedictine Health System (BHS) held its annual Taste of Benedictine Health System. During the event, dietary staff from the system’s faci...

Some are increasing prices while others find creative ways around doing so.   Increasing prices is always a juggling act. Operators have to cover rising costs, but they have to do so in a way t...

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