business

Operations

The meat of the matter

You know how important burgers are, and the stats back you up.

Operations

Coffee: The high end

Espressos, Americanos, cappuccinos, lattes; these are the real moneymakers in foodservice these days.

In a big facility with many points of sale, outsourcing may be the best approach to delivering quality vending services.

Valley Services, Inc. has been awarded a three-year f/s operation and management contract with the Mississippi Dept. of Corrections (MDOC), one of the largest corrections contracts in the nation.

This month, FoodService Director celebrates its 15th anniversary. For those of you interested in such things, we made our debut at the 1988 Natl. Restaurant. Assn. Show, the brainchild of three figures of enormous stature in this business: Morgan Browne, Jeff Berlind and Walter Schruntek.

"We have a tremendous staff of professionals," he says of those who make up the school system's "fabulous" foodservice team. He is slightly embarrassed that it's only his name on his Silver Plate Award, he says, because he credits the team with accomplishing so much.

All the training, recognition programs and orientation procedures in the world won't mean a thing if employees don't know what's expected of them. Indeed, consistent standards and a clearly stated mission are the starting point for any career development effort.

Foodservice industry leaders are warning the State Department that new visa screening procedures implemented in the wake of the September 11, 2001, attacks are creating workforce shortages for operators across the country.

JPMorgan Chase & Co. has dusted off and renovated an old and largely unused employee cafeteria in lower Manhattan to accommodate its shifting and growing employee population.

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