Biography

Joe Guszkowski

Senior Editor

 Contact Joe

Joe Guszkowski is a senior editor with Restaurant Business covering technology. When he’s not busy writing about QR codes and burger-flipping robots, he can probably be found reading, watching basketball or hanging out with his cat. He lives in Chicago.

Articles by
Joe Guszkowski

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Operations

Americans say they're ordering delivery less often

Consumers say inflation is causing them to cut back, according to a survey by Personal Capital. But other measures show demand hasn't wavered.

Technology & Equipment

Jamba's smoothie robot comes to hospitals

The first is open now at Grady Memorial Hospital in Atlanta, making it Jamba's eighth automated location.

DoorDash pulled the plug on the robots in August and removed them from the field. Operators say they’ve struggled to find a good replacement.

The chain will use the high-tech vending machines to sell more sandwiches in places like airports and college campuses.

As employees returned to offices this fall, restaurants saw double-digit jumps in catering sales. Bookings through ezCater are up 91% this year.

The kiosk's new robotic arm sports a set of googly eyes and a dance routine, and will make its debut at UCLA’s Ackerman Student Union. 

Travelers can order takeout from nine different restaurants at the getReef Virtual Food Hall.

The Asian bao chain is starting with 50 kiosks in Florida and Georgia through a partnership with Automated Retail Technologies.

The salad-making robot hasn't met expectations, said DoorDash, which last year acquired Sally’s parent company, Chowbotics.

Attendees of a yearly gathering of foodservice educators saw how industry changes might trickle down to their curriculums.

The delivery company teamed up with Cartken for a pilot in the spring.

Smaller robots, self-delivery and more emerged during the event this week in Chicago.

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