The Big Picture: Construction and renovation
The majority of operators said they are planning to renovate at least part of one or more of their dining facilities in the next two years.
The Big Picture: The right staff, baby
Motivating employees is perhaps the major challenge facing operators today, according to The Big Picture.
Seventy-three percent of operators strongly agree that the scope of a director’s job has expanded in the past five years to include responsibilities outside the traditional foodservice realm. That, however, doesn’t translate into managing additional departments, as 81% of operators are not responsible for departments outside foodservice.