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Operations

Show me the money

Within the last three years, 86% of non-commercial operators have received a salary increase that was not tied to a promotion. Directors in Hospitals (57%) and B&I (58%) are the most likely to have received that increase in the last 12 months.

Operations

Grab-and-go sales

Grab and go makes up a smaller percentage of grab-and-go participation/transactions in nursing homes, long-term care, retirement homes and senior living facilities than in the other segments. The percentage of grab-and-go participation/transactions by segment.

We asked operators to give us some of their training tools and resources they use to ensure proper food safety in their operations. Here are some of their answers, excluding the usual programs like ServSafe.

We surveyed those individuals who are in charge of retirement homes/senior living foodservice operations and asked them to tell us about themselves. This segment is significantly more likely than any other to have a director with a culinary degree.

We surveyed those individuals who are in charge of nursing homes/long-term care foodservice operations and asked them to tell us about themselves. This segment is primarily made up of women and those 45 years or older.

We surveyed those individuals who are in charge of B&I foodservice operations and asked them to tell us about themselves. Males and those between the ages of 45 and 59 dominate in this segment.

Schools are significantly more likely to get menu ideas from trade shows/conferences (63%) than any other segment.

Operators share insights into why certain dinner categories will grow in the next two years.

Operators share insights into why certain lunch categories will grow in the next two years.

Here’s a look at what’s happened to lunch participation/sales in the past two years and also what operators expect to happen to this daypart’s growth potential in the next two years.

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