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Jim Korner

Assistant Vice President, Professional and Community...

Articles by
Jim Korner

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People

How to bring a larger operation to a smaller program

A smaller foodservice operation may not be able to have multiple cook-to-order food stations like larger counterparts, but could have one great station.

Workforce

5 ways to get customer feedback

Try Advice Squad member Jim Korner’s ideas to solicit helpful input to share with staff or give you the information you need to fix a problem.

People

What is the best way to collect customer feedback?

Advice squad says customer feedback goes beyond just gathering what customers have to say, but interpreting it to get a clearer picture of what's going on.

Workforce

6 questions to ask references

When speaking to references, be sure to ask open-ended questions that call for in-depth answers. You can learn more from the subtext of the conversation.

People

What's the best process for checking references?

There are a number of things to consider when interviewing a candidate's references. Advice Squad says to consider these do's and don'ts during a reference check.

Workforce

10 questions to ask cafeteria candidates

10 key questions that will gauge a cafeteria candidate's dependability, attendance, skills, knowledge and their ability to work with others on the job.

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