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Biography

Alaina Lancaster

Alaina Lancaster is the assistant editor at Restaurant Business/FoodService Director, specializing in legislation, labor and human resources. Prior to joining Restaurant Business, she interned for the Washington Monthly, The Riveter and The German Marshall Fund of the United States.

Alaina studied magazine journalism at the Missouri School of Journalism and currently lives in Chicago. She never backs down from a triple-dog-dare to try eccentric foods.

Articles by
Alaina Lancaster

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Workforce

14 staff recruiting strategies

Human resources experts from the c-store industry share how to stay staffed in tough labor markets.

Operations

Inside Peach Mart, an upscale convenience store from restaurateur David Chang

See what foods are for sale at the celebrity chef’s new venture, which is inspired by Asia’s c-stores.

Operations

9 totally doable sustainability initiatives for foodservice operators

Here are some little things operations are doing to help curb climate change.

Workforce

How to make the most of staff departures

Don’t let employees leave without doing these three things.

Workforce

Is open-book management right for your operation?

Here are three ways FSDs can be more open and transparent with their staff.

Workforce

Why sexual harassment is rampant in the foodservice industry

And where operators should go from here.

Workforce

The podcasts foodservice operators are listening to in 2018

Because who has time for books these days? 

Workforce

10 companies that could be stealing foodservice employees

Here's some intel on your hiring competition. 

Workforce

How FSDs can improve recruiting and retention in 2018

As if foodservice directors didn’t have enough on their plate, a tighter labor market means they often have to take a more active role in finding and keeping top talent.

Operations

Faces of the future: What four types of diners are looking for

Appearances can be deceiving.

Workforce

4 tips for leading a team that’s used to a different management style

Here’s how operators get employees on board with new leadership.

Workforce

How young foodservice leaders win over employees

Earning the respect of a team can be tough. It can be even tougher as a 20-something.  

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