Operations

New York hospital launches initiative to help Chinese patients

Offering more Asian menu options is among the changes designed to make Chinese patients more comfortable during hospital stays.

NEW YORK — How do you say doctor in Cantonese?

New York Hospital Queens is trying to keep pace with the borough’s changing demographics by launching a new initiative aimed at helping Chinese patients feel more at home in a medical setting.

“The Chinese population has really grown substantially in Flushing,” said hospital president Stephen Mills, who says Chinese patients now make up 30% of the total — up from 5% about 15 years ago.

The influx has led to a unique set of challenges related to both language and culture, Mills said.

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