We started a monthly Coffee Hour with just the department director. The goal is to gather staff feedback about their jobs and answer individual questions. After the first event, several staff members emailed stating they just wanted to meet with the director without their supervisors. Now, the meetings offer an opportunity for more of a one-on-one conversation without the presence of the supervisor they deal with day in and day out.

Joe Mullineaux
Senior Associate Director of Dining Services
University of Maryland
College Park, Md.