We created an “On The Spot” recognition program to help us promote our goal of showing employees how valued and important they are to our mission of delivering restaurant-inspired hospitality to each and every guest. Employees who demonstrate above and beyond behavior of one of our six Metz Core Values receive a card representing that core value. The core values are: hospitality, fun, integrity and fairness, quality, balance and respect. Cards can be exchanged for prizes; a complete set of six cards gets the employee a day off. So far our employees have earned more than $2,000 in rewards this year.
Bill AllmanGeneral Manager (Metz Culinary Management)Lebanon Valley CollegeAnnville, PA
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