Leadership

This year hasn't been a safe one so far for chief executives in the restaurant industry. Here's a look at the many companies that have made changes in the corner office.

Struggling to reach staffers who seem lost in their own world? Well, have you thought about pottery? That’s the improbable route Bill Strickland took when he set out to turn the disadvantaged of his native Pittsburgh into choice job candidates all but vibrating with enthusiasm. Now a world-renowned motivational authority, Strickland has agreed to recount how he molds workforce stars from prospects that don’t appear to fit the system. His delivery at the Restaurant Leadership Conference promises to be as unusual as the training approach he’s taken.

With a B.S. in psychology and business, Sterling’s goals did not include professional bartending, but her skills turned out to work to her advantage.