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Colleges & Universities

People

Getting employees on board with operational changes

 By Lynne Eddy on Jan. 03, 2017

It can be tricky to find the balance between listening to your team’s point of view and avoiding giving your power away. You may accept many or few recommendations.

Operations

DC poised to enforce paid leave

 By Alaina Lancaster on Dec. 21, 2016

Legislation passed on Tuesday would require the district's private sector foodservice operators to provide workers with family and medical time off.

People

Employee training beyond the job

By Lynne Eddy on Dec. 13, 2016

Employees need to be brave enough to get out of our comfort zones and explore the soft skills that complement our abilities to provide exceptional hospitality.

Steal This Idea

Sponsor wellness initiatives

Dec. 13, 2016

As part of our wellness program, we offer incentives based on some type of health metric. Once a year, we cover the cost for team members to participate in a 5k race.

Steal This Idea

Teach guests how to communicate

Dec. 13, 2016

Beyond just teaching students about food and cooking in our demonstrations and events, we also teach them how to talk about taste and flavor.

Menu

How to change up grain bowls

By Lisa Arnett on Dec. 13, 2016

Three operators share why they’ve put grain bowls on their menus, and how they’ve made them a success with everyone from elementary school students to seniors.

Operations

Engage staff to help meet financial goals

By Alaina Lancaster on Dec. 13, 2016

Letting team members in on the financials of your operation can help engage them in the mission to get out of the red by generating revenue or cutting costs.

Operations

Is it legal to require vaccines?

By Julianne Pepitone on Dec. 13, 2016

In a word: Yes. But there are two big legal exceptions, says attorney Rob Niccolini. And he warns mandatory flu vaccines might not be a smart idea for operators.

FSD Culinary Council

What's on operators' wish lists?

By FSD Staff on Dec. 13, 2016

Question:As the holiday season approaches, what’s on your wish list for your operation?Answers from FSD's Culinary CouncilMy list is long, but here are two:To have more Menus of Change principles in e...

People

How to respond to negative online feedback

By Jonathan Deutsch, Ph.D. on Dec. 13, 2016

The short answer is yes, but with a strategy. Use review sites to listen to your customers, because they are talking. Then develop a strategy with your team.

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