Lisa Arnett

Lisa Arnett
foodservicedirector@winsightmedia.com


chartwells teaching kids
The vendor has a number of lessons in store via its new traveling teaching kitchens aimed at young students.
briggo coffee haus kiosk
Here’s a look at how two operators added coffee service with relatively small footprints—with one decidedly futuristic, and the other low-tech but nimble.
business marketing concepts drawing
With more avenues to cover than ever and fewer resources to go around, operators offer their tips on making marketing work from start to finish.
vanderbilt grain bowl
Three operators share why they’ve put grain bowls on their menus, and how they’ve made them a success with everyone from elementary school students to seniors.
hand washing
In recent months, operators have had to stave off more fears than just E. coli. Mumps, flu and hand-foot-and-mouth disease have reared their germy heads in foodservice.
man working food
The old adage says to choose your friends wisely. The same wisdom is needed when choosing a new vendor. Operators share the top three qualities they look for.
leisa bryant
After working her way up from dietitian to associate director to director in hospitals and health centers on the East Coast, Leisa Bryant set out for a change of scenery.
american indian dish
Washington University in St. Louis has experimented with Native American-inspired fare for the past four years, thanks to a dedicated effort from dining services.
coffee barista
How do you keep customers buying coffee on-site rather than drifting out the door to that big-name coffee chain down the street? Here are some best practices.
alumni worker
From the standpoint of the foodservice director, there is plenty to gain from retaining homegrown talent—call it the ultimate return on investment.

Pages

More From FoodService Director

Sponsored Content
black bean bowl foodservice

From Bush’s Best®.

It’s no secret that across segments, consumers are looking for menu items that are craveable, flavorful and exciting. But diners are not only looking for options that are uniquely flavored, they also want dishes that are healthy.

To meet this need, more operators are offering menu items that incorporate the use of bowls rather than plates, encouraging the combination of ingredients rather than separation. What’s more, these bowls are appearing across dayparts, keeping guests satisfied during breakfast, lunch and dinner.

Make it DIY

Bowls allow...

Managing Your Business
childcare art table

Scheduling is always tough at WellStar Kennestone Hospital in Marietta, Ga. Ben Behimer, director of operations for the Nutrition and Food Services department, jokes that his operation is “like the post office, but better”—it’s open all the time and never misses a meal. But call-offs increase across noncommercial foodservice when kids are home for the summer.

WellStar offers benefits to avert a crisis. Workers are allowed unscheduled absences in addition to leave, and the company runs on-campus employee childcare facilities. “It’s a huge benefit,” Behimer says. It also offers a...

Sponsored Content
snack sandwiches foodservice

From Euro-Bake.

Over the past few years, as consumers have started eating smaller meals more frequently throughout the day, operators have had to adjust menus to fit this new way of eating.

Sandwiches, a menu classic across dayparts, are now getting the snack treatment as well. Sandwich chain Firehouse Subs recently introduced a Small Subs menu, featuring their signature specialty sub options in smaller sizes. Similarly, Arby’s expanded their slider menu this spring with the addition of the new Pizza Slider.

Snack-sized options such as these not only offer...

Ideas and Innovation
HR

According to the Wall Street Journal, new artificial intelligence technologies are designed to assist HR each step of the way, from recruitment to retention. They scour the internet for suitable job candidates; they take new employees through the onboarding process; they answer benefits questions; and they even scan employee correspondence for signs of unhappiness or counterproductivity. But do they make sense for foodservice operators?

“Anything that can help technology-wise, why not?” says David Hill, director of dining hall operations at the University of New Hampshire. “It...

FSD Resources