Alaina Lancaster

alaina lancaster
Alaina Lancaster
alancaster@winsightmedia.com

Alaina Lancaster is the assistant editor at Restaurant Business/FoodService Director, specializing in legislation, labor and human resources. Prior to joining Restaurant Business, she interned for the Washington Monthly, The Riveter and The German Marshall Fund of the United States.

Alaina studied magazine journalism at the Missouri School of Journalism and currently lives in Chicago. She never backs down from a triple-dog-dare to try eccentric foods.
 


woman alone in kitchen
And where operators should go from here.
Appearances can be deceiving.
passport
Operators prepare for when—or if—the immigrant act ends.
We’ve tapped industry experts—and a whole lot of data—for strategies that shirk the one-size-fits-all philosophy in favor of one that uplifts each worker.
shaking hands graphic
A recent study reports that employees at high-trust companies experience 74% less stress, 106% more energy, 50% higher productivity and 13% fewer sick days.
performance review anxiety
For all the most obvious reasons, managers and staff don’t always agree. But both sides can get behind retiring annual performance reviews, according to a suvey.
overtime payroll timesheet
Noncommercial operators deal with the aftermath of a wage law in purgatory.
benefits graphic
So-called fringe benefits such as paid sick and parental leave are anything but fringe in 2017. This year, jurisdictions are enacting medical and family leave laws.
Sonny Perdue will oversee the programs that impact student feeding.
induction cooking nuts
Taking customization even further, operations are handing over even more control to customers with both build-your-own and cook-your-own stations.

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Two days a week, we do scratch card purchases of $6 or more to get a free item on the next visit. Patients and staff look forward to the Monday and Friday scratch card days. It increases sales on slow days as well as guest satisfaction.

Ideas and Innovation
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The Arkansas Heart Hospital in Little Rock has unveiled a new, full-time food truck called Food from the Heart. It’s the first hospital-owned and operated food truck in the nation, according to KATV .

The truck, which will offer a limited menu that includes Chef Coby Smith ’s popular ramen, served its first meal on May 2 and will roll out service throughout the area beginning next month, the report said.

In addition, it will have pop-up locations, allowing the hospital to extend its reach to communities outside metro Little Rock. The truck can also be used in emergency...

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In a bid to boost sustainability, Dartmouth Dining Services recently replaced its paper straws with red-and-white paper versions that are biodegradable, The Dartmouth reports .

The move is “a small step but a very important one,” Associate Director of Dining Services Don Reed told The Dartmouth.

While paper straws are slightly more expensive for the department than plastic ones, the difference is slight enough to justify, Reed says.

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After reaching a tentative deal with the district, Los Angeles Unified School District cafeteria staff will no longer strike for 24 hours on Tuesday, Los Angeles Daily News reports.

The workers, who belong to Service Employees International Union Local 99, will receive a 3% pay increase that is retroactive to July 1 of last year. Employees who did not receive a full pay raise in their previous contract will also be eligible for an extra 1% increase if they participate in additional training or work.

Additionally, workers will receive a 3% increase for the 2018-19 school...

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