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Colleges & Universities

FSD Culinary Council

How to handle custom menu challenges

 By FSD Staff on Jan. 15, 2016

Question:How are you handling your biggest challenges with customizable menu items?Answers from FSD's Culinary CouncilCustomizable menus provide our guests with flexibility and a sense of pampering, b...

People

Can you train employees to be nice?

 By FSD Staff on Jan. 15, 2016

When you’re interviewing someone to work in your operation, you need to look at behavioral traits. Those can be part of your criteria when you’re hiring.

Steal This Idea

Offer incentives for thinking green

Jan. 15, 2016

Eighty percent of Northwest Community Hospital's customers are our employees, so asking them to participate in the reusable-container program was easy.

Menu

Customization goes beyond the salad bar

By Patricia Cobe on Jan. 15, 2016

Stations focusing on salads, sandwiches and omelets—last decade’s customization models—have evolved into a much wider variety of DIY consumer options.

Design

Freshii taps techie diners for creative ideas

By Kelsey Squire on Jan. 15, 2016

Through its  Project campaign, Freshii is seeking ideas using call-to-action messages throughout the store from members of 1871 and entrepreneurs.

Operations

Resolving to be more sustainable in 2016

By Dana Moran on Jan. 15, 2016

Deputy Editor Dana Moran spoke to many smart, innovative operators about sustainability initiatives in 2015. Here are favorites she hopes you’ll steal.

People

What qualities do younger managers need?

By FSD Staff on Jan. 15, 2016

To earn respect, you have to listen to people and take an interest in them. You have to know where you’re going and set up opportunities for them to buy in.

Steal This Idea

Slicing cherry tomato prep time

Jan. 15, 2016

Nick Mercogliano turns plastic lids from takeout containers inside-out, places cherry tomatoes in between two lids, then draws a knife across the rows.

Design

A pet-friendly design encourages community dining

By Alaina Lancaster on Jan. 15, 2016

Petco workers who don’t want to leave their pets behind at their workspace while they grab lunch can eat in an outdoor seating area adjacent to the cafe.

Workforce

3 things to do when a crisis strikes

By Sara Rush Wirth on Jan. 15, 2016

Experts agree: Developing a protocol before disaster strikes—especially in today’s social media-fueled world—is crucial. Here are three steps to follow.

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