K-12 Schools

Operations

Is it legal to require vaccines?

In a word: Yes. But there are two big legal exceptions, says attorney Rob Niccolini. And he warns mandatory flu vaccines might not be a smart idea for operators.

People

Employee training beyond the job

Employees need to be brave enough to get out of our comfort zones and explore the soft skills that complement our abilities to provide exceptional hospitality.

Every week we ask our employees to gather examples of hospitality from outside our industry. We ask them, “How does that make you feel? What are you thinking about?

A lot of families were hit hard from the recession, so we decided to become a summer feeding site. We later expanded our program year-round, funneling the operation out of our retail location.

Three operators share why they’ve put grain bowls on their menus, and how they’ve made them a success with everyone from elementary school students to seniors.

In recent months, operators have had to stave off more fears than just E. coli. Mumps, flu and hand-foot-and-mouth disease have reared their germy heads in foodservice.

Question:As the holiday season approaches, what’s on your wish list for your operation?Answers from FSD's Culinary CouncilMy list is long, but here are two:To have more Menus of Change principles in e...

The short answer is yes, but with a strategy. Use review sites to listen to your customers, because they are talking. Then develop a strategy with your team.

To create cohesiveness, Blue Cross Blue Shield of Texas hires 20, sometimes 40, people at a time.

Capitalizing on the popularity of breakfast, the nutrition department at a Colorado school district offers a tasty opportunity to late risers.

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