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Students as quality-assurance agents

 By Katie Fanuko on Aug. 04, 2015

Some college students are not bashful about sharing their opinions, and University of Pennsylvania’s dining services is using that candor to its advantage.

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Retirement community FSD creates video to enhance dining experience

 Jul. 23, 2015

James Renshaw, foodservice director at Texas-based Treemont, wanted to remind dining staff about their key role in providing the best-possible dining experience for residents.

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Hospital revamps food-delivery service

Jul. 14, 2015

Vidant Medical Center is offering a new program called “At Your Request,” a hotel-style room service where patients can call a center at any time during the day, hear all of the meal options and order the items they want.

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Washington school district wants new cafeteria to be a ‘destination’

Jul. 13, 2015

The new cafeteria at Marysville School District will be as energy efficient and tech savvy as possible, and will be open throughout the school day.

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Free- and reduced-lunch applications offered online

Jul. 01, 2015

The Oxford School District's child nutrition program has moved its free- and reduced-lunch applications online, saving parents a trip to school.

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How Yale uses real-time data to enhance customer experience

By Katie Fanuko on Jun. 29, 2015

As college customers’ expectations evolve, Yale plans to leverage data to stay ahead.

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No change, literally, in new cafeteria payment policy

Jun. 26, 2015

A new cafeteria payment system means students and parents will be able to pay for meals online, but it also means no change back when paying with cash.

Steal This Idea

Pop-ups boost social-media following

Jun. 25, 2015

Pop-ups use special events to boost social-media following.

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Pennsylvania school district to scan students’ thumbprints for lunch

Jun. 22, 2015

The program requires students to scan their thumbprints so that the government can track their purchases.

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Boosting appetites via Snapchat

By Katie Fanuko on Jun. 15, 2015

Some universities’ dining departments have become early adopters of Snapchat’s My Story to share daily menus and promotions with students.

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