management

Operations

SNA names Pa. FSD of the Year

The honor went to an 11-year veteran whose signatures include a feedback mechanism on student menus.

Operations

Middle school suspends lunch-line incentive after backlash

The program had been in place at Woodrow Wilson Middle School for 20 years.

A new contract with Restaurant Associates, which oversees the Senate cafeteria, was signed Monday.

A petition drive is underway to preserve a first-come, first-served set-up.

Operators are adding specialized roles for workers who aren't spending time in a white apron, but focusing on improving the operation in surprising ways.

The peer process yields better screening, an easier onboarding and more comfort for all, according to the FSD.

Meg Clark, foodservice administrator for Boeing, has increased purchases of healthy items by 9 percent under Boeing's Well Being Initiative.

With cooking competitions spicing up reality TV, it’s easy to see how a little rivalry among staff could be a fun form of skill- and teambuilding.

If you’ve been to MenuDirections, you’ll notice a number of changes at the event, taking place Feb. 28–March 1 at the Hyatt Regency Jacksonville Riverfront.

Mentors, TED Talks and books help shape management styles. Here are several operators picks on training literature that changed the way they do business.

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