Alaina Lancaster

Articles by
Alaina Lancaster

Page 10
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The morning routine of a top FSD

Check out how Ken Toong, director of University of Massachusetts at Amherst, starts his busy day.

Operations

USDA launches digital applications for Child Nutrition Programs

The department says the web-based process will improve the programs’ integrity.

Here are a few sales boosters that won’t bust your budget.

Check out how operators are thinking outside the box to guide diners toward healthier options.

Operators turn to unconventional muses for customer service insights.

The decision to build one of the first gluten-free dining halls started with a booth at Kent State University’s summer orientation in Kent, Ohio.

As FSDs add “farmer” to the fine print attached to their titles, a major part of their job has evolved to include training their team to keep up on-site gardens.

Water trickles down to almost every aspect of feeding—from sourcing to transportation to cooking—and when stagnant, can completely alter standard operation.

This election season shook up the status quo. Here's where operators might feel the reverberations.

Here’s how operators are getting employees to think twice about cancelling out of a shift at the last minute.

Ohio State University’s director shares his strategies for a productive a.m. 

Directors are acting on meaningful data sets to help improve employee satisfaction.

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