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Hospitals & Long-term Care

People

How to attract and identify standout employees

 By Lynne Eddy on Oct. 17, 2016

Annual performance reviews are the first step to finding employees that stand out. The next step is managing by objective and identifying mutual goals.

Steal This Idea

Host quirky themed days

 Oct. 17, 2016

A favorite event at The Ohio State University Wexner Medical Center is its “May the fourth be with you” (aka “Star Wars”) day on May 4.

Steal This Idea

Rubber gloves get benched

Oct. 17, 2016

When the University of Illinois at Urbana-Champaign switched from standard latex gloves to nitrile gloves, it also set up a recycling program.

Operations

How to keep customers on-site for coffee

By Lisa Arnett on Oct. 17, 2016

How do you keep customers buying coffee on-site rather than drifting out the door to that big-name coffee chain down the street? Here are some best practices.

Workforce

New rules of open kitchen etiquette

By Amanda Westbrooks on Oct. 17, 2016

Open kitchen concepts satisfy guests’ desire for transparency. But there are some caveats. Here’s how to create a positive experience when the walls are down.

Operations

A lesson in pride of place

By Amy McKeever on Oct. 17, 2016

Through culinary arts programs, students learn the basics of agriculture, practice pivoting a menu based on seasonality, and compost as they cook.

Menu

How one operator tackled malnutrition

By Alaina Lancaster on Oct. 17, 2016

A request for at-home meal support for a patient at Lee Memorial in Fort Myers, Fla., led System Director of Food & Nutrition Services Larry Altier to uncover a gap in care.

People

Will switching out equipment prevent frying woes?

By Jonathan Deutsch, Ph.D. on Oct. 17, 2016

Having the right equipment can make an operation more efficient, consistent and profitable. The real question is: Will that solve your problem?

Steal This Idea

Recruit via public transit

Oct. 17, 2016

Because many locals use the bus system, Virginia Tech paid for some full bus wraps to advertise [job openings within] our dining services program.

Operations

No end to surprises in foodservice

By Dana Moran on Oct. 17, 2016

After a year of chatting with FSDs, Managing Editor Dana Moral started to feel confident in her grasp of the industry. But a surprise was waiting for her.

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