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B&I

Operations

Citing costs, Washington Post makes cafeteria changes

 Jan. 10, 2013

Will cease full-service operations and move toward more grab and go.

Operations

Chef brings homestyle fare to employee cafeteria

 Dec. 14, 2012

LeReine Frampton runs cafeteria like a small business.

Operations

Facebook cafeteria gets hipster makeover

Dec. 14, 2012

Cafeteria designed by uber-cool architect from NY's Ace Hotel.

Operations

Staff size fluctuates by segment

Dec. 13, 2012

Overall, many staffs have remained the same size for the past two years, with 46% of respondents to The Big Picture research reporting this. More operators in every market segment—with the exception of colleges—report that their staffs had remained constant in size.

Operations

Seeking culinary talent

Dec. 13, 2012

Most operators (63%) believe that there are more culinary school graduates seeking employment in non-commercial foodservice than there were five years ago. The highest percentage of operators who feel this way (78%) is in B&I.

Operations

Retail snapshot

Dec. 13, 2012

Operators predict growth in Mexican/Latin American, coffee and healthy retail items in the next two years.

Operations

Surveying the non-commercial industry

Dec. 13, 2012

This month FoodService Director releases the results of The Big Picture, which we believe is the most comprehensive non-commercial research project ever conducted.

Operations

Everybody loves breakfast—except millennials

Dec. 13, 2012

Breakfast, it would appear, is considered to be an important meal by most people—except for college students. At many universities students continue to eschew the morning meal, at least in campus foodservice outlets, while in other segments breakfast continues to enjoy healthy, even growing, participation.

Operations

The average foodservice employee

Dec. 13, 2012

The average foodservice employee in the non-commercial industry is female, Caucasian (non-Hispanic) and isn't unionized. Our employee profile also looks at specialized staffing, age breakdowns and full versus part-time staff.

Operations

Younger employees lack work ethic, operators say

Dec. 13, 2012

Turnover has remade the six-person custodial staff that cleans Hallmark’s employee dining facilities in Kansas City, Mo., leaving Corporate Services Manager Christine Rankin with a team she regards as ideal. “To a person, they’re fabulous,” she says, pausing, “and they’re all middle-aged.”

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