And at Doctors Hospital, part of the OhioHealth network, robot barista Robojo has been a big hit since its debut in the lobby last month. With the help of some promos, the unit drew more than 500 orders on its first day and has settled into about 100 daily since, says Heather Buck, senior system director of food and nutrition services for OhioHealth.
Employees and visitors can choose from 250 different drink options, and those ordering cappuccinos and the like can personalize drinks with messages and photos drawn into the foam, providing fodder for smiles during what is often a tough time, Buck says. In addition, she says, “[the barista] doesn’t spread COVID, call in sick or miss the bus.”