Segment: Hospitals & Long-term Care

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Three out of 10 operators say they will increase their use of from-scratch cooking in the next two years, according to The Big Picture. Schools are the most likely to expect an increase, at 43%.

We listened to the complaints of our night employees by adding additional menu items, including breakfast items and healthier choices, and we added a third employee to that shift. 

Kelly Ornberg, R.D., nutrition services manager at St. Charles Health System, Redmond, Ore., communicates well with her on-site managers and supports their authority to manage in her absence.  

We ask our employees to practice the 5-10 rule. When you are within 10 feet of someone, you smile. 

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