Managing Staff

A guide to managing staff and enhancing employee performance
multiethnic circle teamwork

Avoid groupthink by recruiting team members from many different backgrounds.

woman business interview

Employees don’t like surprises, so some operators are developing transparent interview processes to help curb turnover.

business woman welcome hand

Some operators have rewritten staff integration strategies to make a positive first impression in a job-seekers market.

shaking hands graphic
A recent study reports that employees at high-trust companies experience 74% less stress, 106% more energy, 50% higher productivity and 13% fewer sick days.
administrative assistant secretary office

When it comes to staffing, no one person can make or break your day more than the administrative assistant. Here are qualities to look for—and avoid—when hiring.

business woman speaking

Speaking in front of a group of people is enough to make some FSDs freeze up. Instead of letting nerves stand in the way, soak up these tips from seasoned speakers.

performance review anxiety
For all the most obvious reasons, managers and staff don’t always agree. But both sides can get behind retiring annual performance reviews, according to a suvey.
business men jumping hoops

Shaking up the status quo can incite a stampede for the nearest exit. Here’s how operators keep staff on board during times of change.

Stressed kitchen

Operators say a calmer kitchen can lead to higher productivity and happier employees. Here are their tips for reducing heat in the back of house.

employees looking up

These days, the labor pool can look more like a page from “Where’s Waldo?” than a viable place to find workers. Instead of searching around in vain, consider these...


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