The Tray Matters
In 1998, Jackson County Memorial Hospital in Altus, Okla., received an overall meal service score of just 38% in its Press Ganey survey. By 2003, that number had soared to 93%. Key to the positive reviews—although not the only reason—was impro
Hurricane Sandy can't stop The Goldies
As I write this, less than three weeks remain for operators to submit their entries to the third annual Goldies Awards. The awards, which celebrate best practices in non-commercial foodservice, will be presented Monday, March 4, during the 2013 MenuDirections conference in Tampa, Fla.
According to The Big Picture research, 71% of operators have an employee wellness program and a great majority of them say they believe the wellness programs are working. Offering everything from nutrition guidance to smoking cessation classes and even sleep-well clinics, such programs are geared toward stemming rising healthcare costs.