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Hospitals & Long-term Care

Operations

Retail snapshot

Dec. 13, 2012

Operators predict growth in Mexican/Latin American, coffee and healthy retail items in the next two years.

Operations

Surveying the non-commercial industry

 Dec. 13, 2012

This month FoodService Director releases the results of The Big Picture, which we believe is the most comprehensive non-commercial research project ever conducted.

Operations

Everybody loves breakfast—except millennials

Dec. 13, 2012

Breakfast, it would appear, is considered to be an important meal by most people—except for college students. At many universities students continue to eschew the morning meal, at least in campus foodservice outlets, while in other segments breakfast continues to enjoy healthy, even growing, participation.

Operations

Food trucks provide service during hospital café renovation

Dec. 10, 2012

Trucks have been so popular, the plan is to expand services once renovation is complete.

Steal This Idea

Name Change

Dec. 10, 2012

We needed to rename all of our cafeteria food stations after taking over from a contract management company, so we set up a contest with the foodservice staff. The responses were amazing. The management team voted on the best ideas. Each winner received a

Operations

Few non-commercial operations grow produce on site

Dec. 09, 2012

Only 5% of operators have an on-site garden or farm for which the foodservice team is responsible. Most operators say they don’t have an on-site garden/farm and have no plans to start one.

Operations

Snack snapshot

Dec. 09, 2012

Half of operators say fruit is the snack category (excluding vending) that has growth potential in the next two years. Second to fruit is the dips/salsa/hummus category, with 24% of operators saying this area will increase in sales.

Operations

Beverage snapshot

Dec. 09, 2012

Milk does a body good, and it also helps operators’ bottom line. Milk, at 18%, makes up the highest sales percentage of beverages for non-commercial operators, according to The Big Picture research.

Operations

The Tray Matters

By Emily Rogan on Dec. 07, 2012

In 1998, Jackson County Memorial Hospital in Altus, Okla., received an overall meal service score of just 38% in its Press Ganey survey. By 2003, that number had soared to 93%. Key to the positive reviews—although not the only reason—was impro

Operations

The average hospital foodservice employee

Dec. 07, 2012

Hospitals employ more employees over the age of 60 than other market segments.

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