Continue to Site >>>

the big picture

Operations

Dealing with staff

 Dec. 13, 2012

When it comes to human resources challenges, operators say employee morale/motivation is the most difficult aspect, according to The Big Picture research. Absenteeism also ranked high, especially in schools and B&I locations.

Operations

Operators differ about future management talent

 Dec. 13, 2012

Even with unemployment running high, foodservice operators aren’t sure if career hunters will want to follow in their footsteps. The key determinant, they say, is how well the industry spotlights the opportunities available today to prospective candidates.

Operations

Making menus healthier

Dec. 13, 2012

Operators have employed many tactics to make their menus healthier. Increasing fruits and vegetables and whole-grain offerings are the most frequently used strategies.

Life during wartime: How we produced The Big Picture

By Peter Romeo on Dec. 13, 2012

The December issue of FoodService Director is dedicated to employees of the Starbucks at 167 Court Street in the Cobble Hill section of Brooklyn, though they almost blew it with their playlist.

Operations

Staff size fluctuates by segment

Dec. 13, 2012

Overall, many staffs have remained the same size for the past two years, with 46% of respondents to The Big Picture research reporting this. More operators in every market segment—with the exception of colleges—report that their staffs had remained constant in size.

Operations

Seeking culinary talent

Dec. 13, 2012

Most operators (63%) believe that there are more culinary school graduates seeking employment in non-commercial foodservice than there were five years ago. The highest percentage of operators who feel this way (78%) is in B&I.

Operations

Retail snapshot

Dec. 13, 2012

Operators predict growth in Mexican/Latin American, coffee and healthy retail items in the next two years.

Operations

Surveying the non-commercial industry

Dec. 13, 2012

This month FoodService Director releases the results of The Big Picture, which we believe is the most comprehensive non-commercial research project ever conducted.

Operations

Schools and colleges say "no thanks" to health incentives

Dec. 13, 2012

Operators don’t agree when it comes to incentivizing healthful selections. Forty-four percent of B&I operators offer some kind of healthy-option incentive, which is significantly higher than all other segments and almost 20 percentage points higher than the next closest segment, hospitals with 25%. College operators (38%), however, don’t feel it’s necessary to incentivize healthful purchasing. The reason: choice.

Operations

Fruit, healthy proteins to increase in next two years

Dec. 13, 2012

Fruit, healthy proteins and yogurts/parfaits are on the rise for breakfast menus in the next two years, according to research from The Big Picture. For most operators, the predicted increase in these categories is due to providing healthier options for customers.

  • Page 9