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Sweet Potato Promenade

 By Willie Kiernan on Jan. 04, 2012

As the weather gets colder and the leaves turn colors, many operators are looking to sweet potatoes as a nutritious alternative starch in their seasonal dishes. “The thing with fall vegetables ...

Steal This Idea

Little League Eats

 Jan. 04, 2012

Williamsport, Pa., is the home of the Little League World Series so we did a grand slam picnic that week. We served food from the different ballparks. For example, we did a soft pretzel from Philly and a crab cake sandwich from the Baltimore Orioles.

Operations

Yale's Phillips moves to Baylor Medical Center

Jan. 03, 2012

Jan. 3—Yale Dining announced that Regenia Phillips, director of residential operations, has accepted a position with Aramark Healthcare at Baylor University Medical Center in Dallas. In her new ...

Operations

On the Receiving End

Dec. 22, 2011

When food supplies arrive for delivery at your loading dock, the HACCP—Hazard Analysis Critical Control Point—approach to ensuring food safety kicks into high gear. Proper receiving sets t...

Workforce

Index of HR Documents

Dec. 22, 2011

A lot of times cooking food is the easiest part about running a restaurant. It's all the other stuff that's a hassle, especially hiring and managing employees. To make it a little easier, we've compiled the most important HR documents you'll need to keep your business running right. Grab 'em when you need 'em:

People

Jamie Oswald

Dec. 22, 2011

Jamie Oswald, director of clinical nutrition for Thomas Cuisine Management at Saint Alphonsus Medical Center Nampa in Idaho, started in our patient services area as a college student, became an assistant bookkeeper and then expressed an interest in our ma

Operations

Solving the Purchasing Puzzle

By Becky Schilling and Lindsey Ramsey on Dec. 20, 2011

Local, organic, natural, gluten free, healthy, authentic—the list of customers’ demands seems endless. However, actually meeting these demands comes with a litany of challenges. FSD spoke to operators about how they handle the challenges invol

People

Catherine Austin: Serving others

By Becky Schilling on Dec. 19, 2011

In his second Inaugural Address, one month before the Civil War ended, President Abraham Lincoln called on Americans, “to care for him who shall have borne the battle, and for his widow, and his orphan.” That phrase, the basis of the Departmen

People

On HCAHPS, for Michael Atanasio

By Becky Schilling on Dec. 15, 2011

FSD talked with Michael Atanasio, manager of food and nutrition services at Overlook Hospital in Summit, N.J., about the patient satisfaction survey HCAHPS and how he’s increasing his scores.

Operations

20 years of FSD’s Compensation Study

Dec. 13, 2011

Twenty years ago, FoodService Director launched its first Compensation Study, a snapshot of salaries for operators in various non-commercial segments. This year, in addition to the current survey, FSD makes a comparison between compensation today and what it was in 1991.

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