Twenty-two percent of operators make the majority of the gluten-free items they serve in house, according to The Big Picture research. For that 22%, soups were the most common gluten-free menu option made in house, while bread was the least likely.
For most non-commercial operations, staffing remained stagnant during the past two years. College and those operations with more than $1 million in annual purchases were the most likely to have increased their staff in the past two years.
Facebook is the most widely used social media tool for universities, which is appropriate considering the application was created first as a device only for college students. Universities are the only segment in which the majority of operators report using social media to market their foodservice operation.