Daisy Cardenas

Daisy Cardenas, principal supervisor at UCLA Medical Center in Los Angeles, is a take-charge person who oversees 43 employees in the Dining Commons Cafeteria; 15 of those employees are under her direct supervision.

Why Selected?

Annie Hilliard, principal food service manager at UCLA Medical Center, says: Daisy oversees 43 employees in the Dining Commons Cafeteria; 15 of those employees are under her direct supervision. Besides being a joy to work with, Daisy is a take-charge person who presents creative ideas and can communicate the benefits. She was instrumental in streamlining our new POS system. Her long hours and patience make her an ideal employee.

Details

Principal Supervisor, UCLA Medical Center in Los Angeles, Los Angeles, CA
Age: 27
Education: B.A. in criminal justice from California State University, Los Angeles
Years at organization: 7

Get to know

Q. What has been your proudest accomplishment?

I was a cashier when I started. I was promoted to supervisor and I brought a lot of organization and structure to the unit. Most importantly I gained the employees respect. They had been my coworkers so it was really tough.

Q. What would you say you excel at over more seasoned colleagues?

Having motivation and energy to bring innovative ideas to the workplace.

Q. What's the best career advice you've been given?

“Why be miserable or unhappy in the workplace or your everyday life? It’s not going to change your situation. You have to make the best out of it.”

Q. What's been the biggest challenge you've had to overcome?

I was promoted and I was now responsible for all 12 cashiers who were my coworkers. I was happy that I was growing and learning, but I was also nervous. Looking back it wasn’t anything to worry about. I just had to share my ideas and problem-solving techniques to help them succeed.

Q. What's been your most rewarding moment?

I helped a friend’s sister find a job here. My friend wanted his sister to be responsible and prepared for the real world because she was graduating high school. The economy was going down, but a position opened in our foodservice department. I coached her and she did the rest. She was offered a permanent position and she’s still here today.

Q. What's been your funniest on-the-job disaster?

When I was a cashier we had a power outage and we still had a lot of customers in our lines. We had to ring up everybody manually using calculators and we had to log all of our sales in a notepad. It wasn’t funny at the time.

Q. What can you look back at now and laugh at?

When I had just begun as supervisor an employee gave me a hard time. My supervisor at the time told me “you’re not here to be liked. You are here to do a job.” I now understood it isn’t about being liked. It is about doing your job and being firm but fair.

Under 30

More From FoodService Director

Managing Your Business
business man smash computer

Foodservice directors spend a lot of time taking care of other people, whether it’s K-12 students who aren’t always eating enough at home, malnourished patients back for return visits or employees squabbling among themselves. That kind of pressure can weigh heavily—and come home from work. The Anxiety and Depression Association of America finds that 83% of men and 72% of women say stress at work carries over into their personal lives, and 50% call staff management their main culprit for workplace stress.

“Stress is very difficult in our world, and work-life balance is very much a...

Industry News & Opinion

Students at an Arkansas high school may have to take creative measures to get a meal, thanks to a school policy that prevents parents from dropping off lunches left at home.

The Catholic High School for Boys in Little Rock, Ark., last week posted a picture on Facebook of a sign that reads, “Stop. If you are dropping off your son’s forgotten lunch, books, homework, equipment, etc., please turn around and exit the building. Your son will learn to problem-solve in your absence.”

While social media opinions on the school’s rule were mixed, some commenters expressed concern that...

Industry News & Opinion

Novato Unified School District in Novato, Calif., has created a new vegetarian grab-and-go item as part of the district’s Meatless Monday initiative, marinij.com reports .

The Fiesta Rice and Bean Shaker, which is served in disposable cups, contains rice, corn, black beans, taco seasoning, corn tortilla chips and romaine lettuce topped with an optional salsa and ranch dressing. It’s also customizable, as students are able to select which ingredients they’d like to include.

The vegetarian shaker is made using produce from a nearby organic garden. Sofie Garcia, an employee in...

Industry News & Opinion

High school students in Dallastown Area School District in Dallastown, Pa., will soon see the addition of live prep stations in their cafeteria, as well as an area where they can access food at any time during the school day.

The district has partnered with Chartwells for the revamp, which will allow students to watch their food being prepared and also includes the addition of new menu items, says the York Dispatch .

Chartwells’ mid-Atlantic dietitian, Aliza Stern, believes these changes will be welcomed by students as they become increasingly interested in different types...

FSD Resources