No big-picture control
Some operators don’t feel heard in their broader organizations, and they have an array of constituencies to answer to. Wesley Delbridge, director of food and nutrition at Chandler Unified School District in Chandler, Ariz., wishes directors had more in-school say in how the operation runs. “We would love to partner with school administrators to figure the right amount of time kids need to eat, how can we make their experience better,” he says. “We are here with the knowledge and the drive to want to make it the best dining experience it can be.”