training

Operations

Grills on the go

Though industrial grills are his go-to for high-volume events, Lyman Graham likes the versatility of home grills for smaller catering gigs.

Workforce

Closing the nutrition-knowledge gap

An FSD hired a registered dietician to make sure her frontline staff knew enough about what they were serving to answer customers’ questions with confidence.

Millennials aren’t afraid to talk to anyone in an organization; they’re driven to achieve; they embrace tech to ease processes.

36 kitchen managers in the school district were put through a four-day training course last week from a local culinary arts institute.

Roger Knysh has transformed the foodservice at Berkshire Health System by leading Fairview Hospital to become the first in the nation to stop the sale of sugar-sweetened beverages and implementing a number of green initiatives.

We developed a partnership with our district’s staff-development department to establish an annual training schedule.

The U.S. Department of Agriculture announced that the nationwide rollout of its Team Up for School Nutrition Success training program will be complete by September 2015.

Consumers are so keyed into social issues that the slightest comment about organics or GMOs could set off a food war, LYFE Kitchen’s Mike Donahue warned operators attending MenuDirections. He offered specifics on how to avoid a controversy on that and other fronts.

Bell’s presentation, “Absolutely Everything Counts,” focused on the importance of delivering outstanding customer service through words and body language, not just interactions with customers.

A student at Doane College says though Sodexo has gluten-free training and processes, not all employees adhere to them, making her food unsafe.

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