Silver Plate Winners 2013: Jay Silverstein, Credit Suisse

Supporting those around him has propelled veteran B&I operator to the top.

“I think [the design] was innovative and cutting-edge at the time,” Silverstein says of Credit Suisse's facility, which he helped design in 1997. “It’s set up as several stations with a huge island in the middle with a salad bar. All the production was moved in front of the customer. We used expensive pots and china to serve food in because we really wanted the place to live up to its name. It’s not a cafeteria; it’s a staff restaurant.”