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Workforce

Effective strategies for managing staff, hiring, training, retention and more.
Workforce

Here are some better ways to address dine-in customers

 By Jonathan Deutsch, Ph.D. on Mar. 07, 2023

As staffing struggles continue, some foodservice workers might not receive hospitality training, resulting in insensitive or annoying language that can also inhibit sales, Advice Guy says.

Workforce

A big crackdown on child-labor violations is coming, White House says

 By Peter Romeo on Mar. 01, 2023

The effort will beef up enforcement staffs, increase penalties and have federal agencies work up a national plan.

Workforce

Does it make sense to offer foodservice employees daily pay?

By Jonathan Deutsch, Ph.D. on Feb. 24, 2023

Earned wage access isn’t right for every operation, Advice Guy says. However, if the idea is appealing to your current and prospective employees, it's worth exploring.

Workforce

Sodexo launches global employee benefits platform

By Kelsey Squire on Feb. 22, 2023

Vita by Sodexo will give eligible workers access to life insurance, parental leave and more.

Workforce

A test of the 4-day workweek cut turnover by 57%

By Peter Romeo on Feb. 22, 2023

Fifty-six of the 61 employers who participated have stuck with the four-day model, and 15% of the workers said no amount of additional pay would lure them back to a five-day week.

Workforce

When hiring a manager, is it OK to ask for references of workers they've supervised?

By Jonathan Deutsch, Ph.D. on Feb. 10, 2023

Checking specific types of references, such as former employers and former employees, can provide useful perspective, Advice Guy says.

Workforce

Can servers be required to deep clean the kitchen?

By Jonathan Deutsch, Ph.D. on Feb. 03, 2023

Many foodservice operations have a weekly all-hands deep clean, at least in the back of house, a practice our Advice Guy highly recommends.

Workforce

5 ways to meet the needs of modern workers

By Kelsey Squire on Feb. 03, 2023

How operators can address the changing workforce was a top topic at the North American Association of Food Equipment Manufacturers’ 2023 conference.

Workforce

How much notice should chefs give when quitting?

By Jonathan Deutsch, Ph.D. on Jan. 13, 2023

Many people look at the beginning of the year as a time for new opportunities, but resignations should be approached as a conversation, Advice Guy says.

Workforce

Foodservice reads to reinvigorate you for the new year

By Jonathan Deutsch, Ph.D. on Dec. 09, 2022

Books by industry leaders are a great tool to help you think about your own hospitality goals, Advice Guy says.

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