Effective strategies for managing staff, hiring, training, retention and more.

Here are some better ways to address dine-in customers

As staffing struggles continue, some foodservice workers might not receive hospitality training, resulting in insensitive or annoying language that can also inhibit sales, Advice Guy says.


A big crackdown on child-labor violations is coming, White House says

The effort will beef up enforcement staffs, increase penalties and have federal agencies work up a national plan.

Earned wage access isn’t right for every operation, Advice Guy says. However, if the idea is appealing to your current and prospective employees, it's worth exploring.

Vita by Sodexo will give eligible workers access to life insurance, parental leave and more.

Fifty-six of the 61 employers who participated have stuck with the four-day model, and 15% of the workers said no amount of additional pay would lure them back to a five-day week.

Checking specific types of references, such as former employers and former employees, can provide useful perspective, Advice Guy says.

Many foodservice operations have a weekly all-hands deep clean, at least in the back of house, a practice our Advice Guy highly recommends.

How operators can address the changing workforce was a top topic at the North American Association of Food Equipment Manufacturers’ 2023 conference.

Many people look at the beginning of the year as a time for new opportunities, but resignations should be approached as a conversation, Advice Guy says.

Books by industry leaders are a great tool to help you think about your own hospitality goals, Advice Guy says.

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