The Big Picture

A comprehensive, data-driven overview of the non-commercial foodservice industry

We asked non-commercial operators how they believe the industry is viewed by their peers in the commercial restaurant business. Most operators felt the restaurateurs have a negative perception of the...

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Fruit, by far, is the dessert category that operators expect to grow the most in the next two years (42%).

Three out of 10 operators say they will increase their use of from-scratch cooking in the next two years, according to The Big Picture. Schools are the most likely to expect an increase, at 43%.

Eight out of 10 operators market their healthful menu items, according to The Big Picture.

Twenty-one percent of operators offer incentives to their customers to help them make healthier dining decisions, according to The Big Picture.

Nutritional and healthy eating material is the No. 1 type of information that operators provide in their employee wellness programs, according to The Big Picture.

Half of operators are not familiar with stealth health, according to The Big Picture.

Forty-two percent of operators purchase the majority of their gluten-free products from an outside vendor, according to The Big Picture.

Most soups offered in college and healthcare retail operations are self branded and made on site. Most retail locations on college and healthcare campuses do not offer roller grills.

Twenty-six percent of non-commercial operators increased staff in the past two years, according to The Big Picture. Of those, 56% added workforce to meet a growing customer base. Colleges were...

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