Managing Staff

A guide to managing staff and enhancing employee performance
legos work

Here’s how operations are cutting loose without cutting productivity.

approved stamp business

Tap staff’s ideas for recognition.

books stack

In the central office of University of Michigan’s dining team, an eclectic collection of management and culinary titles collide to form a training library.

operations cafeteria

When guests are from different regions or hometowns with a diversity of dining offerings, it’s up to managers to help employees orbit in the same food universe. 

group ideas creative

Crowdsourcing ideas from employees can inject operations with fresh perspectives. Here’s how directors squeeze the best inspiration out of their teams. 

bully woman workplace

Women respond to harassment at work differently than their male counterparts, according to a recent study. Here’s how operators are working to create cultures that squash...

performance level

Here's how some FSDs are settling into the new workflow of a new year.

man shock angry laptop

Here's how FSDs can address some warning signs that may indicate trouble in work paradise.

certified stamp

Certifications act as a powerful recruiting and retention tool, but they can also provide insight into an operation's direction and focus. Check out the types of...

marijuana weed gram

As more jurisdictions join the ranks, here are some potential side effects felt by operators. 

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