health and wellness

Operations

Healthcare Operators Focus on Keeping Costs Down and Quality Up

As food prices continue to climb, healthcare operators are tasked with finding innovative ideas to keep customers satisfied and budgets under control. At Elmhurst (Ill.) Memorial Healthcare, Dave Reeves, director of hospitality services, says that his hos

Menu

Competitive Food Regs Not Troublesome, Directors Say

Three years ago à la carte items were given a makeover at 33,500-student Cincinnati Public Schools. “We saw the writing on the wall,” says Jessica Shelly, food services director, about impending federal regulations regarding competitive

In my five years at FoodService Director, I’ve visited many operations to see the sights and taste the food. Mostly, I’ve visited college campuses where my sense memory from my time in college still informed my opinion of the food.

Twenty-nine percent of operators plan to increase their use of from-scratch breakfast cooking in the next year, according to research from The Big Picture.

The breakfast segment continues to show impressive gains, with operators responding to consumers’ demands for bold flavors, healthful fare and portability. Mexican fare, such as breakfast tacos and burittos at Frontera Fresco at Northwestern Univers

The same percentage of operators—70%— have an employee wellness program as those who offer a customer wellness program. Long-term care/senior living operators were the least likely to offer both types of services; 53% don’t have an employee wellness program while 50% do not offer the service for customers.

YPulse, a youth-based market research firm, released Essentials of College and University Wellness Programs, which examined the importance and effectiveness of campus wellness programs.

Like many people in the world, I made several resolutions for the new year, one of which is to lose weight.

Fruit, healthy proteins and yogurts/parfaits are on the rise for breakfast menus in the next two years, according to research from The Big Picture. For most operators, the predicted increase in these categories is due to providing healthier options for customers.

Operators don’t agree when it comes to incentivizing healthful selections. Forty-four percent of B&I operators offer some kind of healthy-option incentive, which is significantly higher than all other segments and almost 20 percentage points higher than the next closest segment, hospitals with 25%. College operators (38%), however, don’t feel it’s necessary to incentivize healthful purchasing. The reason: choice.

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