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A matter of perspective

 By Paul King on Oct. 30, 2013

A year ago this week, I and millions of my fellow residents of the Northeast lived through the terrifying experience of Hurricane Sandy. It was only the third hurricane to strike New York City since I had moved there in 1984, and it was by far the most destructive.

Operations

September 2013: Emerging Trends

 Sep. 03, 2013

Catch up on September's Emerging Trends, including sausage skirmish and boomers eating out more.

Yes We Can

By Lindsey Ramsey on Nov. 01, 2012

Have you been following the dining services drama at the University of Miami during the last few weeks? Here's the short story.

Operations

Riding out Hurricane Sandy

By Paul King on Oct. 29, 2012

Here in New York City, the editors of FoodService Director magazine and foodservicedirector.com have orchestra seats for the weather system meteorologists are calling Frankstorm, Superstorm and Storm of the Century.

Peers Remember Dave Prentkowski

By Lindsey Ramsey on Aug. 23, 2012

The college and university foodservice industry is still reeling from the sudden loss of Dave Prentkowski, director of dining services at University of Notre Dame.

Stealing stories: shopping & snacking

By Lindsey Ramsey on Aug. 06, 2012

We're always encouraging the stealing of ideas from other operations. It helps operators do their jobs better. However, everyone has a good story about customers who try the other kind of stealing—the bad kind.

Operations

Remembering 9/11

By Paul King on Sep. 12, 2011

On September 11, 2001, at about 9:10 a.m., I was getting off a bus at 54th St. and Lexington Ave. in midtown Manhattan, heading into the offices of Nation’s Restaurant News. I remember looking south as I stepped onto the curb, seeing the thick, black smoke from somewhere downtown and wondering where the fire was. I entered the building at 425 Park Ave., took the elevator up to the sixth floor and walked into what appeared to be a deserted office.

Operations

Harebrained scheme

By Paul King on Mar. 28, 2011

Monday mornings can be so enlightening. When I come into the office to start off my week, one of the first things I do is review stories that have been brought to my attention through Google Alerts. The articles range from the educational to the amusing to the thought-provoking.

Operations

Tooth of the matter

By Paul King on Feb. 03, 2011

While trolling the Web for news late last week, I came across a story from The Washington Post regarding one-time presidential candidate Dennis Kucinich. The Ohio Democrat, a member of the House of Representatives, had sued Restaurant Associates for $150,000 over a broken tooth.

Operations

A doggone disgrace

By Paul King on Dec. 06, 2010

Let’s file this news story under the arguments in favor of universal free lunch. I found the article particularly interesting because, years ago as a reporter for the Washington (Pa.) Observer-Reporter, I used to cover this school district.

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