Workforce

Effective strategies for managing staff, hiring, training, retention and more.
Workforce

5 competencies to measure employees against

Although there are many models for evaluating competency, Penn State University's Jim Korner has had success with a system that includes five broad disciplines.

Workforce

How to avoid opening day roadblocks

The ability to adjust on the fly is key on opening day. Careful planning—and quick problem-solving—can help avoid the unforeseen pitfalls of a renovation.

Times have changed, but two documents still have the power to paint an early picture of a job candidate’s desirability: a cover letter and resume.

Two FSDs, one from a large operation and another from a small one, share experience and advice from their own internal mentoring programs.

Foodservice directors use summer “break” to plan menus, secure funding and work on their facilities—but there isn’t always work for their staff.

Management is more than just budgets and labor schedules; a key aspect is adding excitement to an operation. Be sure to add a bit of change to spice things up.

Creating an environment where employees feel comfortable reporting a problem doesn’t have to divide your staff.

The gig economy, also known as the shared or on-demand economy, leverages app-based technologies to match independent workers and customers.

Here’s an interview tip: When asked about management style, don’t respond that you enjoy making people cry. This and other sage wisdom on why hiring managers don’t extend job offers.

Joanne Chang works hard at maintaining the culture she’s created at her four Flour bakeries, her restaurant Myers + Chang and newly opened commissary kitchen.

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