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Workforce

Effective strategies for managing staff, hiring, training, retention and more.
Workforce

Directors share insights into their training programs, offer innovative programs for others to try

We asked 14 child nutrition director questions about their training programs, ranging from who does the training and how often training is done to what types of additional training they feel their sta...

Workforce

Solving Employee Issues

The foodservice industry is a people business, and people are both an operation’s biggest asset and its largest headache. Keeping employees motivated and engaged and providing them with the training they need and the benefits they desire are never-e

The importance of proper training cannot be denied, according to Helen Wechsler, director of BC Dining at Boston College in Chestnut Hill, Mass. Wechsler says when she became director in 2005, new emp...

ACF award brings spotlight to chef’s efforts at LTC facility. LAKEWOOD, Colo.—When the American Culinary Federation recognized Michael DeGiovanni, executive chef for MorningStar Senior Liv...

Operators cut back spending on management retreats, but not at the expense of content. As budgets are slashed and travel is frozen, management retreats often become a victim as the something that has...

E-training is a convenient way to teach employees new programs and to review safety procedures. If technology is the way of the future, then it would follow that online or other computer-based traini...

Directors find different ways to recognize their employees, from a “thank you” to award programs to massages. People like to be recognized for their work. According to a 2007 poll by Mari...

Tyson U. fosters relationships with customers while providing valuable information.   SPRINGDALE, Ark.—The foodservice industry thrives because of relationships, and customers are always ...

Operators find value in mentoring not only their staff, but also the foodservice industry’s future. Investing in the future seems a popular topic these days. And although it’s become diff...

Finding and keeping employees may be the key to surviving tough times. The tough economy can be a double-edged sword when it comes to recruiting and retaining employees. While the tough times make it...