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Hospitals & Long-term Care

Operations

Ind. hospital rolls out room service

 By FSD Staff on Jan. 19, 2016

Floor ambassadors, who take orders by iPad, foster a connection with patients and ensure meal choices align with their recommended diets.

Operations

Fla. health system expands home meal-delivery program

 By FSD Staff on Jan. 19, 2016

The four-week program delivers “cook and chill” meals to discharged patients at risk of becoming malnourished.

People

How to ease changes in the workplace

By FSD Staff on Jan. 16, 2016

For a change to be accepted, there needs to be some conversation with the person or persons who need to make the change, says the Advice Squad.

Operations

Resolving to be more sustainable in 2016

By Dana Moran on Jan. 15, 2016

Deputy Editor Dana Moran spoke to many smart, innovative operators about sustainability initiatives in 2015. Here are favorites she hopes you’ll steal.

People

What qualities do younger managers need?

By FSD Staff on Jan. 15, 2016

To earn respect, you have to listen to people and take an interest in them. You have to know where you’re going and set up opportunities for them to buy in.

Steal This Idea

Offer incentives for thinking green

Jan. 15, 2016

Eighty percent of Northwest Community Hospital's customers are our employees, so asking them to participate in the reusable-container program was easy.

Menu

Customization goes beyond the salad bar

By Patricia Cobe on Jan. 15, 2016

Stations focusing on salads, sandwiches and omelets—last decade’s customization models—have evolved into a much wider variety of DIY consumer options.

Design

Freshii taps techie diners for creative ideas

By Kelsey Squire on Jan. 15, 2016

Through its  Project campaign, Freshii is seeking ideas using call-to-action messages throughout the store from members of 1871 and entrepreneurs.

Operations

Today's consumers are changing everything

By Kelly Killian and Lisa Arnett on Jan. 15, 2016

Gen Z is a year into its college invasion. There are more millennials in the workforce today, surpassing both Gen X and baby boomers, who are retiring.

People

Rick Tinsley: Driving sales with global flavors

By Erin Gibbons on Jan. 15, 2016

Rick Tinsley is transforming Eisenhower Medical Center by revitalizing traffic at Cafe 34 and improving food quality and appearance through local shopping.

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