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B&I

Steal This Idea

Allow residents to reserve action stations

 Feb. 13, 2017

Otterbein Lebanon Retirement Community installed a hibachi grill this fall, and within three months they had 300 residents and guests make reservations.

Operations

Winsight appoints Sarah Lockyer to SVP role

 By Winsight Staff on Jan. 23, 2017

Lockyer will join Foodservice Director's parent company as senior vice president of content.

People

How to handle an employee strike

By Jim Korner on Jan. 17, 2017

 In most cases, operators have little control over a staff strike. However, a warning does provide the opportunity to get prepared.

Steal This Idea

Make sustainability programs personal

Jan. 17, 2017

Ohio State University upped student investment in its resuable cup program by personalizing a cup for each new student.

Steal This Idea

Be conscious of the range of diner budgets

Jan. 17, 2017

At Bartolotta Restaurants' corporate operation in the Kohl’s headquarters, two kinds of sandwiches are available daily—an artisan version and a sub.

Operations

How one district drastically reduced allergic reactions

By FSD Staff on Jan. 17, 2017

Bellevue School District in King County, Wash., has reduced the instances of life-threatening allergic reactions by 94% since 2013. The success stems from communication.

Menu

Foods with function and flavor

By Amy McKeever on Jan. 17, 2017

In a time of growing health consciousness, it might not be enough anymore for food to be merely filling. diners are looking for food with a function.

Operations

Adding coffee service without losing space

By Lisa Arnett on Jan. 17, 2017

Here’s a look at how two operators added coffee service with relatively small footprints—with one decidedly futuristic, and the other low-tech but nimble.

People

Should employers pay for multilingual testing?

By Jonathan Deutsch, Ph.D. on Jan. 17, 2017

If a multilingual employee fails a certification exam in English, should an operator pay for a retake in another language?

Steal This Idea

Make employees accountable for absences

Jan. 17, 2017

Puyallup School District makes people call and directly talk to their boss or supervisor if they are reporting an absence for a shift. It is a conscious decision.

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