2017 c-store and retail census: At your service
In the past, FoodService Director has surveyed our readers about what their diners are eating, from local, organic foods to custom-made bowls and salads. But we were also curious about where diners get their meals beyond a traditional dining hall. We surveyed 128 operators for our first-ever c-store and retail survey, which takes a dive into those secondary locations.
About our respondents
In what kind of operation are you located?
What’s now, and what’s next?
Coffee is still keeping adult diners running—55% of B&I operators, 79% of colleges and universities and 50% of hospitals who responded say they’re running an on-site coffee shop or kiosk. C-stores are huge among C&U operators as well, with 58% of operators running one on-site.
Which of the following foodservice locations do you operate?
31%—Coffee shop or kiosk
Which of the following do you expect to open in the next two years?
18%—Coffee shop or kiosk
36%—More than one-third of B&I respondents say they plan to add a coffee shop or kiosk in the next two years.